75bb's Privacy Policy

01 Introduction and Scope

75bb ("we", "us", or "the platform") provides an online betting and live casino service for users in Bangladesh. This privacy policy ("Policy") explains how 75bb collects your personal information, how it is used, with whom it is shared, and how it is kept secure.

By browsing our website (75bb.lat), creating an account, or using any of our services, you are considered to have fully agreed to this privacy policy. If you disagree with any terms of this policy, please refrain from using our services.

02 What Information We Collect

We collect various types of information to operate our services safely and effectively. The types of information collected are described in detail below:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — our services are for users aged 21 and above only)
• Email address and mobile number
• Residential address (including city and district)
• National ID (NID) or passport number (required during KYC verification if applicable)
• Account username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Bonus and promotion usage records

2.3 Technical and Usage Information

• IP address and device information (browser, operating system, screen resolution)
• Cookies and session data
• Browsing patterns and page visit history on the website
• Gaming activity logs (game type, duration, bet amount)
• Login and logout time records

2.4 Communication Information

• Records of conversations with customer support via live chat and email
• Your complaints, suggestions, and feedback

03 How We Collect Information

75bb collects your information in the following ways:

• Directly from you: During account registration, completing KYC forms, deposit/withdrawal requests, or when contacting support.
• Automatically: Through cookies, log files, and tracking technologies when you browse our site or play games.
• From third parties: Transaction confirmation data from payment processors (bKash, Nagad, Rocket, Upay) and risk assessment data from fraud prevention service providers.
• From public sources: Information from government identity verification databases where required.

04 Purpose of Using Information

Collected information is used only for the legitimate purposes listed below:

4.1 Service Operations

• Creating and managing accounts
• Ensuring deposit and withdrawal transactions are processed
• Correctly distributing bonuses and promotions
• Personalizing the gaming experience
• Providing 24/7 Bengali customer support

4.2 Security and Compliance

• Verifying identity through KYC (Know Your Customer) checks
• Preventing money laundering and fraud
• Blocking access for minors (under 21)
• Preventing the creation of multiple accounts
• Detecting and stopping suspicious activity

4.3 Development and Analysis

• Improving website and app performance
• Analyzing and improving user experience
• Planning new games and features
• Diagnosing and resolving technical issues

4.4 Communication

• Sending important account notifications (transaction confirmations, security alerts)
• Informing you about special offers and promotions (with your consent)
• Providing information related to responsible gaming

05 Sharing and Disclosure of Information

75bb never sells your personal information or discloses it to third parties for commercial purposes. However, information may be shared in the limited circumstances listed below:

• Payment providers: Minimum financial information required to process bKash, Nagad, Rocket, Upay, and bank transfer transactions.
• Technology service providers: Game software companies (PG Soft, Pragmatic Play, JILI, Spribe, etc.) that receive data necessary for game services.
• Cybersecurity organizations: For fraud prevention and account security.
• Legal obligations: In response to a court order or a lawful request from a law enforcement agency.
• Business transfers: In the event of a business merger or acquisition, however users will be notified in advance.

06 Cookies and Tracking Technologies

75bb uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for maintaining login sessions, security verification, and the core functions of the service.
• Functional cookies: For remembering your preferences (language, display settings).
• Analytics cookies: Collect site usage statistics to improve the experience.
• Security cookies: For detecting fraud and unauthorized access.

You can disable cookies by changing your browser settings. However, disabling certain cookies may cause some parts of the service to not function properly.

07 Data Storage and Security

Keeping your personal information secure is our highest priority. 75bb follows the security measures listed below:

7.1 Technical Safeguards

• SSL encryption — all data transmission is encrypted
• Passwords and sensitive information stored in hashed form
• Regular security audits and vulnerability testing
• Two-factor authentication (2FA) option
• Firewall and intrusion detection systems

7.2 Organizational Safeguards

• Access to data is restricted to authorized personnel only
• Regular privacy and security training for staff
• Maintaining audit logs of data access
• Confidentiality agreements with third-party partners

7.3 Data Retention Period

Information is retained for the entire time your account remains active. After account closure, financial transaction data may be kept for a defined period due to legal obligations. Personal data beyond financial information is deleted within a reasonable time.

08 Your Rights

You have the following rights regarding your personal information, which 75bb fully respects:

• Right to know: You can find out what information we hold about you.
• Right to correction: You can request correction of inaccurate or outdated information.
• Right to deletion: In certain circumstances you can request that your data be deleted (however, if legal obligations exist, it may not be possible to delete all information).
• Right to restrict processing: In certain cases you can ask us to limit the use of your information.
• Right to portability: You can receive your information in a structured format.
• Right to object: You can opt out of marketing communications at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will aim to respond to your request within 30 days.

09 Protection of Children and Minors

75bb strictly prohibits providing services to anyone under the age of 21. We do not intentionally collect any personal information from minors.

If we learn that a user is under the age of 21, their account will be closed immediately, all transactions will be cancelled, and any collected information will be deleted.

10 International Data Transfers

In some cases your information may be processed on servers outside Bangladesh, such as on the servers of game software providers (PG Soft, Pragmatic Play, JILI, Spribe, etc.). In these cases:

• Only the minimum information necessary to provide the service is transferred.
• SSL encryption is used for all international data transfers.
• Partner organizations are contractually bound to comply with equivalent data protection standards.
• Financial information is never transferred unnecessarily.

11 Responsible Gaming and Use of Information

75bb places the highest importance on responsible gaming. By analyzing your gaming pattern data we can identify problematic gaming behavior and provide assistance where needed.

• Users are alerted when unusual or harmful gaming patterns are detected.
• Self-exclusion or limit-setting requests are handled with complete confidentiality.
• Responsible gaming data is never used for marketing purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Changes to the Policy

75bb may update this privacy policy from time to time. For any significant changes, we will take the following steps:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• Registered users will be notified by email of any important changes.
• Continued use of the site after changes have been made will be considered acceptance of the new policy.

It is recommended that you visit this page regularly to stay up to date on policy changes.